These Terms of Service ("Terms") govern your access to the Devlex Infotech website and your relationship with us when exploring or purchasing our services. Please read them carefully. By using our website or engaging our services, you agree to these Terms.
1. Acceptance of Terms
By accessing devlexinfotech.com or any related pages, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.
If you enter into a signed proposal, statement of work (SOW), master services agreement (MSA), or other written contract with Devlex Infotech, that document controls for the specific engagement and takes precedence over these general Terms where they conflict.
If you accept on behalf of a company or organisation, you represent that you have authority to bind that entity.
2. About Devlex Infotech
Devlex Infotech provides custom software development, web and mobile application development, cloud and DevOps services, enterprise solutions (ERP/CRM), UI/UX design, QA, dedicated development teams, and AI/ML engineering services to businesses worldwide.
Company details: Devlex Infotech, headquartered at B-704, Titanium Business Park, S.G. Highway, Ahmedabad, Gujarat 380015, India.
3. Website Use
You may use our website for lawful, informational, and business purposes. You agree not to:
- Use the site in any way that violates applicable law or regulation.
- Attempt unauthorised access to our systems, accounts, or networks.
- Introduce malware, scrape content at scale, or interfere with site performance.
- Copy, reproduce, or republish site content for commercial use without written permission.
- Misrepresent your identity or affiliation when contacting us.
- Submit unlawful, defamatory, or infringing material through our forms.
Content on this website — including text, graphics, logos, case studies, and blog articles — is owned by Devlex Infotech or its licensors and protected by intellectual property laws. Limited viewing and sharing with attribution for non-commercial reference is permitted; redistribution or derivative commercial use requires our consent.
4. Professional Services
Descriptions of services on this website are general information, not binding offers. Pricing, timelines, team composition, deliverables, acceptance criteria, and support terms are defined only in a mutually signed proposal or SOW.
We deliver services using skilled engineers, designers, and project managers following agile, transparent processes — including discovery, sprint planning, demos, code review, QA, and deployment support unless otherwise agreed.
Change requests outside agreed scope are handled through a documented change-order process with revised estimates and timelines before work proceeds.
5. Client Responsibilities
Successful delivery requires timely collaboration. Unless your contract states otherwise, you agree to:
- Provide accurate requirements, content, credentials, and feedback within agreed timeframes.
- Assign a point of contact with authority to make decisions.
- Review deliverables and raise issues within the acceptance window defined in your SOW.
- Ensure you have rights to any materials, APIs, trademarks, or data you supply to us.
- Comply with applicable laws in your industry — including data protection, healthcare, finance, and export regulations.
Delays caused by missing inputs, late approvals, or third-party dependencies may shift timelines and may incur additional fees under your agreement.
6. Intellectual Property
Unless your signed agreement states otherwise, upon full payment for a deliverable, Devlex assigns to you all right, title, and interest in custom code, designs, and documentation created specifically for your project.
You receive source code, repository access, and deployment credentials as specified at delivery. Pre-existing Devlex tools, libraries, templates, and know-how remain our property; you receive a perpetual, royalty-free licence to use them as embedded in your deliverables.
Open-source components remain under their respective licences. We disclose major open-source dependencies in project documentation where practicable.
With your permission, we may display your company name, logo, and non-confidential project summaries in our portfolio, website, and award submissions unless a written NDA restricts marketing use.
7. Confidentiality
Each party agrees to protect the other's confidential information using at least reasonable care and to use it only for the permitted purpose. Confidential information includes business plans, technical designs, source code, data, pricing, and non-public product information.
We sign mutual NDAs on request before detailed discussions. All team members working on your project are bound by confidentiality obligations. Confidentiality survives termination of the engagement as stated in your contract.
8. Fees, Invoicing, and Payment
Fees are quoted in proposals as fixed-price, hourly, or dedicated-team models. Currency, payment schedule, late fees, and taxes are specified in writing before work begins.
- Invoices are due per the schedule in your agreement — commonly net 7, 14, or 30 days.
- Work may be paused on accounts more than 15 days overdue after written notice.
- Milestone payments correspond to demonstrated, accepted deliverables.
- Bank transfer, wire, and approved online payment methods are accepted as stated on invoices.
- You are responsible for applicable taxes, duties, and withholding unless we agree otherwise in writing.
Refund terms for prepaid milestones are defined in your SOW. If we fail to deliver a paid milestone that was contractually due and demonstrably incomplete, you may be entitled to a refund or credit for that milestone.
9. Warranties and Disclaimers
We warrant that services will be performed in a professional and workmanlike manner by qualified personnel. For delivered software, we provide a bug-fix warranty period as stated in your agreement — typically 60 days from acceptance for defects reproducible in the agreed environment.
Except as expressly stated in a signed contract, the website and any pre-contract materials are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant uninterrupted or error-free operation of third-party platforms — including app stores, cloud providers, payment gateways, or AI model APIs — and we are not liable for changes they make to their services.
10. Limitation of Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility.
Our total aggregate liability arising out of or related to an engagement is limited to the fees paid by you to Devlex for that specific engagement in the twelve (12) months preceding the claim, unless your signed agreement specifies a different cap.
Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be excluded under applicable law.
11. Indemnification
You agree to indemnify and hold Devlex harmless from claims arising from materials you supply, your use of deliverables outside agreed scope, your violation of law, or your breach of these Terms or your contract.
We agree to indemnify you against third-party claims that custom deliverables created solely by us and provided to you infringe intellectual property rights, subject to standard exclusions for combinations you specify, open-source components, or modifications not made by us.
12. Term and Termination
Website access may be suspended or terminated at any time for maintenance, security, or policy violations.
Service engagements terminate according to your signed agreement. Either party may typically terminate for material breach if not cured within a notice period, or by mutual written agreement. On termination, you pay for work performed through the termination date, and we deliver work-in-progress as contractually specified.
13. Non-Solicitation
During an engagement and for twelve (12) months after it ends, you agree not to directly hire or contract Devlex team members assigned to your project without our written consent. If you wish to hire a team member, contact us to discuss a transfer fee arrangement. This clause applies only where permitted by applicable law and may be modified in your MSA.
14. Force Majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, labour disputes, government actions, widespread internet outages, or pandemics. The affected party will notify the other and use reasonable efforts to resume performance.
15. Governing Law and Disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles, unless your signed contract designates a different governing law.
Parties will first attempt to resolve disputes in good faith through negotiation. If unresolved within thirty (30) days, disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India, unless your signed agreement provides for arbitration or another forum.
For US clients engaging through our Delaware sales office, specific contracts may specify US governing law or arbitration — that signed language controls.
16. General Provisions
- Entire agreement — these Terms supplement, but do not replace, signed project contracts.
- Severability — if any provision is unenforceable, the remainder stays in effect.
- No waiver — failure to enforce a provision is not a waiver of future enforcement.
- Assignment — you may not assign your rights without our consent; we may assign to an affiliate or successor in a business transfer with notice.
- Independent contractors — nothing creates a partnership, joint venture, or employment relationship.
- Notices — formal notices may be sent to the email or postal addresses on your contract or to devlexinfotech@gmail.com.
17. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Material changes to active engagements are communicated directly when required. Continued website use after changes constitutes acceptance.
18. Contact
Questions about these Terms:
- Email: devlexinfotech@gmail.com
- Sales (US): sales@devlexinfotech.com
- Phone: +91 94282 18678
- Address: B-704, Titanium Business Park, S.G. Highway, Ahmedabad, Gujarat 380015, India