Managed Cloud Operations
Our engineers run your AWS, Azure, or GCP environments day to day — patching, backups, scaling, and incident response — under defined SLAs. You get an experienced operations team for a fraction of the cost of building one.
Cloud & DevOps
Infrastructure Management
Fully managed cloud infrastructure you never have to worry about.
We monitor, patch, scale, and secure your servers, databases, and networks — with proactive alerting and 24/7 on-call support.
Our Offerings
Infrastructure Management Services We Provide
24/7 Monitoring & Incident Response
Round-the-clock monitoring with Datadog, Grafana, and PagerDuty ensures incidents are detected and worked within minutes, not hours. Monthly reports cover uptime, incidents, root causes, and prevention actions.
Security & Patch Management
Operating systems, containers, and dependencies are patched on a defined cadence, with critical CVEs addressed within 24-72 hours of disclosure. Vulnerability scans and hardening reviews run continuously against CIS benchmarks.
Backup & Disaster Recovery
We design and operate backup strategies with tested restores — because an untested backup is just hope. RPO/RTO targets are defined with you and validated through scheduled DR drills.
Performance & Capacity Management
We track utilization trends, right-size resources, and plan capacity ahead of demand spikes like seasonal sales or product launches. Performance stays consistent while infrastructure spend stays justified.
Cost Governance & Reporting
Tagging policies, budget alerts, and monthly cost reviews keep cloud spend visible and accountable by team and project. Clients routinely reduce monthly bills 20-35% in the first quarter of governance.
What We Deliver
End-to-End Infrastructure Management
- 24/7 monitoring
- Patch management
- Capacity planning
- Backup & recovery
- Security audits
- Cost reporting
Why Choose Devlex
Business Outcomes That Matter
✓Zero infra headaches
✓Predictable monthly fees
✓Proactive issue resolution
✓Compliance support
Technologies
Tools & Stack We Use
We pick the right technology for your goals — not the trendiest framework.
- AWS
- Azure
- Datadog
- Prometheus
- Terraform
- Ansible
Our Approach
- Discover — Understand goals & constraints
- Design — Architecture & UX blueprint
- Build — Agile sprints with weekly demos
- Launch — Deploy, test & support
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How We Work
What You Get In Writing
Terms that go into every agreement we sign. See all client commitments.
A Written Price Before Work Starts
Every job gets a scope and a number in writing first — a fixed price for defined work, or an hourly rate with a capped estimate. If scope changes, we re-quote before we build, not after.
You Own the Code
Source code, designs, and data are yours. We work in your repository where possible, hand over full documentation, and transfer everything at the end. No license fees, no hostage situations.
NDA Before You Share Anything
We sign your NDA — or send ours — before the first technical conversation. Your idea, your data, and your customer information stay confidential during and after the engagement.
FAQ
Infrastructure Management — FAQs
Everything you need to know before starting your project. Still have questions? Talk to our team.
We manage cloud environments on AWS, Azure, and GCP, Kubernetes clusters, databases, and hybrid setups that still include on-premises components. Coverage spans from a handful of servers to multi-account enterprise estates.
Critical incidents are acknowledged within 15-30 minutes and worked 24/7 until resolved; standard requests follow 4-24 hour tiers by plan. We commit to measurable uptime targets — typically 99.9% — and report against them monthly.
Managed services start around $1,500-$3,000 per month for small environments and scale to $5K-$15K per month for complex enterprise estates. A dedicated infrastructure engineer is available from $1,900/month, and onboarding typically takes 2-4 weeks.
Yes — onboarding starts with a 1-2 week audit covering access, documentation, monitoring gaps, and security posture. We stabilize urgent risks first, then bring the environment up to our operational standards within the first month.
You do — everything stays in your cloud accounts, with our access governed by roles you can revoke at any time. All runbooks, IaC, and credentials management remain under your control.
Yes, we operate environments aligned with HIPAA, PCI DSS, GDPR, and SOC 2, including audit logging, access reviews, and evidence collection for your auditors. Several of our 10+ global clients run regulated workloads under exactly this model.
Related Services
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