OSS/BSS Platforms
Order management, provisioning, and service assurance modules built to TM Forum (eTOM) process maps. We modernize one capability at a time so operations never stop.
OSS/BSS platforms, self-care portals, and billing engines built for high-volume subscriber operations.
Telecom margins are won in software: faster activations, accurate real-time billing, and self-service that keeps subscribers out of call queues. Devlex Infotech builds OSS/BSS components, customer portals, and network analytics tools that modernize operations without ripping out the systems that already work.
Telecom software is judged on what happens under load and during failover, so that is where the engineering attention goes. We work to TM Forum standards and integrate with legacy switches, mediation systems, and modern cloud stacks alike — so transformation happens incrementally rather than as one risky cutover.
Order management, provisioning, and service assurance modules built to TM Forum (eTOM) process maps. We modernize one capability at a time so operations never stop.
Web and mobile self-service for recharges, plan changes, usage tracking, and support tickets. Operators we work with deflect 40-50% of call-center volume to digital channels.
Real-time charging, invoicing, taxation, and dunning for prepaid and postpaid models. Accurate rating engines stop the silent revenue leakage that plagues legacy billing.
SIP-based calling, conferencing, and messaging platforms built on Asterisk, FreeSWITCH, and WebRTC. Carrier-grade reliability with consumer-grade UX.
Fault dashboards, performance KPIs, and predictive alerts aggregated from network elements in real time. NOC teams move from reactive firefighting to proactive maintenance.
SIM and eSIM lifecycle management, usage policies, and billing for IoT fleets. Built for operators monetizing M2M connectivity at scale.
From early-stage startups to established enterprises, we tailor solutions to your scale.
Modern, battle-tested technologies chosen for reliability and scale.
Terms that go into every agreement we sign. See all client commitments.
Every job gets a scope and a number in writing first — a fixed price for defined work, or an hourly rate with a capped estimate. If scope changes, we re-quote before we build, not after.
Source code, designs, and data are yours. We work in your repository where possible, hand over full documentation, and transfer everything at the end. No license fees, no hostage situations.
We sign your NDA — or send ours — before the first technical conversation. Your idea, your data, and your customer information stay confidential during and after the engagement.
Everything you need to know before starting your project. Still have questions? Talk to our team.
A subscriber self-care portal typically costs $30,000-$60,000, while billing or OSS/BSS modules range $60,000-$150,000 depending on integration depth. We provide a fixed quote after a short discovery of your network and IT landscape.
Self-care apps ship in 3-4 months; billing and provisioning systems take 6-9 months including parallel-run validation against your legacy system. We never cut over until reconciliation reports match to the rupee or cent.
Yes — that is most of our telecom work. We build adapter layers over SOAP, CORBA, file-based mediation, and modern REST APIs, so new modules coexist with systems that have run for decades.
We design for horizontal scaling with Kafka-based event pipelines and Kubernetes orchestration, load-tested to 3x your stated peak before go-live. Active-active failover is built in from the start, and we agree the uptime target with you up front so it can go in the SLA rather than in a brochure.
Yes. Telecom clients get 24/7 monitoring with tiered SLAs — 30-minute response for revenue-impacting incidents — plus a dedicated escalation engineer who knows your deployment, not a generic helpdesk.
Talk to our telecom architects about a phased modernization plan tailored to your subscriber base and legacy systems.